1 reviews | Active since Jun 2012
Never use Standard Bank business banking!
Never use Standard bank for business!! I have been a Standard customer for more than 30 years and I have had a substantial business account with them for more than 10 years. I have been trying to get hold of a business banker for almost a week. I have so far made 7 phone calls and spent a total of over 4 hours on hold and have still not spoken to a business banker to complete this simple request of linking my revolving credit account to my internet banking. I have been transferred to the wrong department, I have been told I will receive a call back twice and no one has called me back, I held for an hour on Thursday and 1 hour 20 minutes today with no answer. I have sent numerous emails with no response at all. I will be moving all my accounts to FNB.
We’re saddened to hear that this has been your experience. We have escalated the matter to the business banking team so that we can ensure a speedy resolution.
We’re saddened to hear that this has been your experience. We have escalated the matter to the business banking team so that we can ensure a speedy resolution.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***