CK
Cobus K

1 reviews | Active since Oct 2020

08 Dec 2021, 05:41

Never trust them there team dont now how to keep there app going

I bank now for more than 6 month with standerbank and strugle to log in to my banking app i need to pay my bills i contact the call center there just talk to me and say be calm there will sort it out but i need to pay bills buy water prepaid and pay my electricity bill so how mus i be

0
Replies (1)
Standard Bank
Standard Bank's reply08 Dec 2021, 15:20
Official
Dear Cobus K

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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