MS
Mark S

1 reviews | Active since Mar 2013

30 Jan 2016, 12:33

Never trust anything they tell you.

November 2015 I go into Tyger Manor branch, this closing my personal account after nearly 30 years due to bad service and I close my business credit card account. I have the consultant cut up my card. <br> <br> December 2015 I get a statement with a service fee which I query and I assured it will be sorted out. <br> <br> Well it is now Jan 2016 and I have received another statement. <br> <br> Standard Bank, you *********** idiots!!!! Cancel my account as requested and refund my fees.<br> <br> Waring to anybody wanting to bank with Standard Bank, don't!!!! They used to be the best bank with excellent service and used to listen to their customer however since the begun restructuring a few years ago it has all gone down hill, go figure!!!!

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Replies (2)
Standard Bank
Standard Bank's reply02 Feb 2016, 07:06
Official
Hello markasmith,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply02 Feb 2016, 07:06
Official
Hello markasmith,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***