IN
Isabel N

1 reviews | Active since May 2020

09 Jun 2020, 10:47

Never recommend standard bank consolidation loan. They have poor very poor service.

I am writing again regarding standard bank’s service. I once wrote to here regarding my unpaid Edgar’s and fnb credit card by standard bank. It’s been two months going for 3 months now in June. This people debit the ful monthly installment yet they didn’t pay everything. This two outstanding credits are in areas now. All they say is we will work on it. From April now it’s June. Really, very poor poor service they give. I would not recommend any person to take a consolidation loan with standard bank. They are not fulfilling the clients needs. Never recommend it, I’m in areas because of standard bank.

0
Replies (2)
Standard Bank
Standard Bank's reply09 Jun 2020, 12:06
Official
Hello Isabel

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank
Standard Bank's reply11 Jun 2020, 14:16
Official
Dear Isabel Nkosi

Thank you once again for posting your comments.

I refer to your previous review you posted and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***