Never received my statement

Item: Standard Bank
Rating: 1

After phoning in twice, on hold for more than 5 minutes. I still have not received my 360 day statement via email. I have no intention of paying the, btw ridiculous fee for an emailed history statement of R350 for something I didn't receive.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

04 Apr 2018, 08:44

Dear Rousseau Sennett

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank's reply04 Apr 2018, 08:44

Official

Dear Rousseau Sennett

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank's replyOfficial

09 Apr 2018, 11:27

Dear Rousseau Sennett

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Standard Bank's reply09 Apr 2018, 11:27

Official

Dear Rousseau Sennett

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***