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Wikus P

1 reviews | Active since Jun 2023

28 Nov 2024, 10:53

Never open an account at Standard Bank

Going for the 2nd almost 3rd month. Even after my hellopeter review. Wow these guys are pathetic. Now we are expected to pay banking fees because Standard Bank is delaying the closure of the Business account. Because of a staff member not completing the admin process. How can there be only one person assisting with these types of queries. We were even phoned by the Standard Bank complaints department and still no joy.

Really guys. How can anyone recommend a bank if there is there is not only poor, but lack of service.....

0
Replies (1)
Standard Bank
Standard Bank's reply28 Nov 2024, 11:21
Official
Hi Wikus

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***