Never know such uselessness and incompetence

So...<br> <br> You are called and are offered a credit card at a good rate, and agree to get one. Then you tell them the branch of your choosing for a pick up. Then you ask that they re-route the card to another branch, of which you are told that the already delivered card shall be shredded at that branch and that you can expect your card at your selected branch in the next 5 - 7 working days. You get an sms specifying your card has arrived and you can come collect. Then you get a call that the same card you were supposed to collect was shredded because of some mistake. And you are asked if they should order another one for you and you can collect at the same branch. <br> <br> Can you guys please take some pointers from FNB on serving your customers, this is beyond pathetic!!!!!!