HS
Henryshongwe S

1 reviews | Active since May 2012

03 Sept 2015, 10:34

Never join Standard Bank

Good morning Mr Peter,<br> <br> I have a problem with Standard Bank, yesterday at 18:30 l went to withdraw money at Standardbank ATM by lifestyle mall in Centurion right next to their branch.<br> When l got there l went straight to the ATM AND inserted my card and l put in my Pin then the next thing my card was swallowed. Just by doing the normal procedure the card got Swallowed and 15minutes latter l got an sms that my last money was withdrawn. l mean guys how is that possible, something is wrong with your ATMS m not the only person to go through this. <br> Please assist me to retrieve my money or you just cancel my account that l have had for over 5yrs. <br> <br> Regards <br> Henry Shongwe

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Replies (1)
Standard Bank
Standard Bank's reply04 Sept 2015, 10:32
Official
Hello Henrysh3,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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