BY
BRENDA Y
1 reviews | Active since May 2013
11 Aug 2015, 11:39
NEVER HAD SUCH BAD SERVICE BEFORE
Trying to buy on their own Ucount website and it keeps on throwing me out stating Authentication attempt -PaRes Status Code + A. after 6 phone calls to both Ucount and Standard Bank they keep on blaming each other on why my Cheq does not want to work on their own sister site, I have now been on the phone for 35 minutes and guess what still no help, no luck and no one any the wiser, they have no idea what they are doing!!!
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Standard Bank's replyOfficial
14 Aug 2015, 10:23Hello Brennie,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply14 Aug 2015, 10:23
Official
Hello Brennie,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***