Never go to clearwater standerbank there service is not good rather go on lunch

Im so unhappy with Clearwater Standerbank branch i went in yesterday to apply for vehicle financing and the lady with the name Belinda.vanHuyssteen dont want to help me she 1st need to go on lunch so she ask me to email all the necessary documents ment i have done it and ask her to call me i have call the branch previously of time but there have not come back to me as yet and she is not replying to my emails or calls if that is there customers service i will not refer to standerbank and will like to warn customers care to not use them