BP
Bokang P

1 reviews | Active since Feb 2017

15 Sept 2017, 09:40

Never Follow up

Good day Standard Bank

Please get your agents to call me back like they promised. Its the second agent that promised me a follow up feedback and no call nor anything. Please get Lauren - A213081 to call me urgently. And make sure she has answer when she calls me back.

Regards Concerned Customer

0
Replies (2)
Standard Bank
Standard Bank's reply15 Sept 2017, 10:28
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply19 Sept 2017, 07:02
Official

Thank you for posting your comments.

Please note an email wss sent to you yesterday 18 September 2017 to provide further details. We require details of your query to effectively resolve your matter.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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