Never disappoint to disappoint

Cant link my cards to my online profile after being to the branch in midrand boulders, made 8 calls to the call center 2 days now. I have a business banker who is unreachable. i really think capitec app online service its far better than yours. last interaction that made me to review was with the online department spoke to a consultant named Vincent, he asked what was the problem i told him i cant link my business account error was to contact ***, he said i should call that number. i told him i did they are the one that transferred me to the online department. he did not attempt to assist me, not even taking any details to check my profile which i find unwilling to assist. I requested to speak to their TL who he said was Lebase, he claimed Lebase was in a meeting and there was not senior around. Then said hold, before i could even answer i was already on hold, then a call was answered by Bafana who claimed to be a Superviour who disconnected the call in my ear. Just know i ran a business which i could not operate for the entire week because standard bank.