1 reviews | Active since Oct 2013
Never dealt with such sweet smiled incompetance
<p>So, I got an iStore Card, I then made a purchase and specified i wanted it over the 24mnth budget iStore option with preferential interest rate. Made purchase. Then after purchase got call from agent asking what I would like my monthly payment to be? First red flag as i already specified. Told her would like it to be the minimum amount specified by the 24mnth option I had selected. Before first debit order to go off, i check my account and see that the debit amount specified is lower than it should be. Second red flag. I phone and report this 3 times. and each time get told for some reason when made the purchase it did not select the budget option, i send proof from the iStore, they say is logged to be rectified and assigned to the correct budget option with the correct installment. Debit goes off, STILL the wrong installment. So not sure what to do seeing that there system does it wrong, there people do it wrong. STANDARD BANK, please give me some well informed option so that i can carry on wasting my time to correct your error. Please it is what i spend my days dreaming about. PLEASE, sort your obviously faulty system out, and when you tell clients things will be resolved, resolve them. It is pretty simple, or else you can stay the worst rated bank in SA.</p>
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Justin
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***