ZVDW
Zarika Van Der Westhuizen

1 reviews | Active since Jan 2023

13 Jan 2024, 11:29

Never bank with Standedbank

I am writing to express my deep dissatisfaction with the recent interaction I had with the Standard Bank ***** department. The representative I spoke to was exceptionally rude, consistently cutting me off while I attempted to answer his questions. This left me feeling frustrated and unsupported in addressing a matter as sensitive as *****.

Furthermore, my experience has raised concerns about the lack of communication regarding the status of my account. It is disheartening that I am left in the dark about the ongoing situation.

I believe in providing constructive feedback, and I hope this incident can be addressed promptly to ensure a more positive experience for your customers in the future.

0
Replies (1)
Standard Bank
Standard Bank's reply13 Jan 2024, 11:43
Official
Dear Zarika, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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