1 reviews | Active since Oct 2019
Never bank with Standard Bank, it will be the worst mistake you'll make!
Deciding to Bank with standard bank was the biggest mistake. I had to go through the worst time get my card delivered (I called in about 30 times just to find out where is my card, using my airtime).
When my card was delivered, I couldn't utilise the account, there was a block on it. When I contacted Standard bank, they said I must not contact them again, I must visit the branch. The branch in my area was CLOSED DUE TO THE VIRUS. Where must I go to? Even if it opens, it is high risk.
The call centre and email consultant( Magwaza, Nompumelelo) completely dismissed my claim and referred me to the branch. I've given my bank details to Sassa for my grant. Why must I go through so much JUST FOR A BANK ACCOUNT?
I will cut my card up and post it to the branch when they open.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***