NR
Ntombi R
1 reviews | Active since Oct 2016
28 Mar 2023, 11:07
Never bank with Standard Bank 😪
If you get a chance never bank with Standard Bank. I’m currently unemployed, I have app**** for payment relief of which it was approved. To my surprise they still debited while the payment relief has been approved, I went to the branch money was returned after 3 days to only be debited the following day. the call centre can’t assist me as well, they say I must call after 24 - 48 hours. I never been so disappointed.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
28 Mar 2023, 11:20Hi Ntombi
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Mar 2023, 11:20
Official
Hi Ntombi
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
28 Mar 2023, 11:23Hi Ntombi
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Mar 2023, 11:23
Official
Hi Ntombi
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
28 Mar 2023, 11:51Hi Ntombi
Thank you for the details. We will assist you further.
Please be on the look out for a call from our team.
Thank you for the details. We will assist you further.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Mar 2023, 11:51
Official
Hi Ntombi
Thank you for the details. We will assist you further.
Please be on the look out for a call from our team.
Thank you for the details. We will assist you further.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
NR
Ntombi R's updateReviewer Update
28 Mar 2023, 17:01We will do.
NR
Ntombi R's update28 Mar 2023, 17:01
Reviewer Update
We will do.
Standard Bank's replyOfficial
28 Mar 2023, 17:05Good day Ntombi
Thank you, enjoy the rest of your evening.
Regards
Thank you, enjoy the rest of your evening.
Regards
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Mar 2023, 17:05
Official
Good day Ntombi
Thank you, enjoy the rest of your evening.
Regards
Thank you, enjoy the rest of your evening.
Regards
Kindest regards,
Standard Bank Hello Peter Team
NR
Ntombi R's updateReviewer Update
01 Apr 2023, 17:09I have been assisted and the debit was reversed, though I’m still not happy with the service because I had to call and send emails after posting her, I’m also afraid this month I’ll have to go through the same drill again 😩 as they keep they’re approvals.
NR
Ntombi R's update01 Apr 2023, 17:09
Reviewer Update
I have been assisted and the debit was reversed, though I’m still not happy with the service because I had to call and send emails after posting her, I’m also afraid this month I’ll have to go through the same drill again 😩 as they keep they’re approvals.
Standard Bank's replyOfficial
01 Apr 2023, 17:17Good day Ntombi
We appreciate your response and apologise for the service delay.
Should the situation not be rectified as anticipated, we would appreciate you keeping us updated.
Please have a good weekend.
Kind Regards
Standard Bank Hello Peter Team
We appreciate your response and apologise for the service delay.
Should the situation not be rectified as anticipated, we would appreciate you keeping us updated.
Please have a good weekend.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's reply01 Apr 2023, 17:17
Official
Good day Ntombi
We appreciate your response and apologise for the service delay.
Should the situation not be rectified as anticipated, we would appreciate you keeping us updated.
Please have a good weekend.
Kind Regards
Standard Bank Hello Peter Team
We appreciate your response and apologise for the service delay.
Should the situation not be rectified as anticipated, we would appreciate you keeping us updated.
Please have a good weekend.
Kind Regards
Standard Bank Hello Peter Team