AZ
Anton Z

1 reviews | Active since Mar 2023

31 Mar 2023, 13:10

Never again a customer

I have asked for my funeral cover to be debited against a new account and they kept going back and forth about my debit orders not going through and as a result my policy was suspended. Only to discover months later that their fault was from their side

0
Replies (1)
Standard Bank
Standard Bank's reply31 Mar 2023, 13:13
Official
Dear Anton Van Zyl

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***