DG
Dale G
1 reviews | Active since Jan 2018
08 Dec 2025, 13:03
Never Able to Get Through Anyone
Can never get through to the OST at Standard Bank - ***the service is not existent!! Terrible!!! So annoyed.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Dec 2025, 13:05Good day Dale,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Dec 2025, 13:05
Official
Good day Dale,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
DG
Dale G's updateReviewer Update
09 Dec 2025, 10:01Received a phone call from what must be the complaints department, someone is supposed to call from OST but I doubt it will happen. Even the person that called said that clients can wait 40 minutes on the line. That is unacceptable to treat clients this way.
DG
Dale G's update09 Dec 2025, 10:01
Reviewer Update
Received a phone call from what must be the complaints department, someone is supposed to call from OST but I doubt it will happen. Even the person that called said that clients can wait 40 minutes on the line. That is unacceptable to treat clients this way.
Standard Bank's replyOfficial
09 Dec 2025, 14:21Good day Dale,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Dec 2025, 14:21
Official
Good day Dale,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***