1 reviews | Active since Mar 2017

04 Mar 2017, 11:38

Network down again

<p>Went in to standard bank in Robertson to pick up my cheque card. The only help they were was to **** me off. After a 2 hour wanting to get help they tell me the system is down for the Carl pickup. For **** sake how hard can it be to issue a card to a person. This is always the story when I go to the bank I can only go on Saturday. So good by standard bank I am out. Been with you for 25years but now I will be switching banks. I cannot struggle lyk this. </p>

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Replies (2)
Standard Bank
Standard Bank's reply06 Mar 2017, 12:53
Official

Thank you for your posting on Hello Peter.

We apologise for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply07 Mar 2017, 11:19
Official

Dear Nicklaus E. Sauer

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Best regards,