Neo Mmutle worse business consultant

I would like to inform everybody of the poor service I received from Neo and Timothy the business manager from the Greenstone branch. I opened a new business account 3 May 2018 with Neo Mmutle and I informed him from the beginning that if there is one thing I hate is to go to a bank and sit in a queues. I also informed him this was a once off and that everything must be sorted the first time. Well it went well until I went into the branch again to get my card 14 May 2018. I got asked asked about my daily withdrawal limit at ATM's and that was set and I was told that everything will be working when I register for online banking. Well online banking does work but what is the use if you cannot make payments. All I can do with this account is draw cash from ATM's I cannot pay suppliers or salaries. Can somebody please explain how you run a business with just ATM functionality. I know its awesome just to receive money but surely you need to pay somebody that brings you that money? There is no EAP limit. After some further investigation the answer I got from Neo 15 May 2018 the business consultant at Greenstone is that apparently you must apply every month for the first 3 months of the account and go to the branch for a new EAP limit. What did Neo not understand when I told him I hate going into banks and wait in queues? Time is money and I don't have time for working like we are in the stone age. Funny the Standard Bank website says WE MAKE IT EASY?????????????????????. All I can do is ???? at that slogan. If anybody is interested in doing business please let me know what you expect from the customer and also if this is fair to the customer to run after the service provider for service. I was clearly not informed of all the technicalities by Neo when I informed him that I don't like going into banks. Perhaps Neo thought once a month is not going to banks? Customers is suppose to be treated like gold these days. You surely cannot expect to be in business if you don't have customer service. Your ratings here on Hello Peter also proofs that you are not good at what you do.