KM
Khosi M
1 reviews | Active since Dec 2021
07 Oct 2022, 06:54
Negligence
Good day,
Please note that I'm really not happy with the service that I get ,I closed my standardbank credit card in 2018 only to discover now that the collections department did not properly close the account as it still shows as open ,when you call the collections department you stay on the line foe ages really now ?
Can someone please look into this as I cannot continuously be declined when I do applications for something that I paid long time ago
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Standard Bank's replyOfficial
07 Oct 2022, 07:48Dear Khosi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Oct 2022, 07:48
Official
Dear Khosi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team