TM
Tracy M

1 reviews | Active since Dec 2016

01 Dec 2016, 10:14

Negligence and failure to do a job

<p>Standard Bank (South GAte Branch)</p> <p>Mbali MAvuso Failed to doing the job and am very disappointed to the service i received regarding my salary (changed account). And why should such mistakes be done, she dont deserve to be working with people - as now am still waiting for her empty promises.</p> <p>Why should making your customers happy be a problem while you get paid at the end of the month because now i cant pay my debts and thanks to her lazyness.</p> <p> </p>

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Replies (3)
Standard Bank
Standard Bank's reply01 Dec 2016, 15:46
Official

Good day Tracy Modisane

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply09 Dec 2016, 13:31
Official

Good day Tracy Modisane

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply12 Dec 2016, 12:16
Official

Dear Tracy Modisane

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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