Negligence

<p>Good day </p> <p> </p> <p>29 June I called standard bank for ***** company that I sent money to, the company bank was FNB and I was told to reverse money with my bank as the account I sent money to its blocked and the is still money on it so if my bank which is Standard Bank can be able to reverse the money. So June I spoke to a consultant but the query was not resolved . </p> <p> </p> <p> </p> <p>25 August I was at Southgate Standard bank branch the consultant filled in recall form but now 4 October when I called standard bank customer service I was told that recall form was not attached whereas when I was at the branch the consultant told me he faxed and attached the forms this is the third time I have to go through all of this.</p>