ff
franco.frans franco.frans
1 reviews | Active since Oct 2016
02 Sept 2019, 12:04
Neglecting transaction of ********** Transactions
My Credit Card was ****** and more than R 9000.00 worth of transaction were done at different retailers by the *****, assuming the person 'tapped' the card. I reported the case at the Standard bank ***** division more than a week ago, being promised they would get back in a few days. When I contacted them again today no investigation was done and I was told they were sorry, they will start to investigate now.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
03 Sept 2019, 11:25Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply03 Sept 2019, 11:25
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***