1 reviews | Active since May 2015
NEGATIVE BALANCE ON A CLOSED ACCOUNT
I'm so feed up with standard bank and its employees, last year when I decided to move to standard bank I thought they are professional and as young career woman, I thought it was the bank to deal with , how wrong I was ever since I opened my account with them it has been nothing but a headache, last draw happened this weekend when I was feed up with them I went to close my account at the Vaal mall branch on Saturday the 2nd may and when I closed it was around 11 noon and I didn't have any negative on my account I withdrew what even I had on the account and the consultant helped gave me R50 holding the pure save account & the R5 that was on the cheque acc. now I get an sms saying I have overdrawn with R280, and when I call those damp asses that work at the call centre they say I must go back again to the branch, do these ppl really think i have time to sit in they branch for hours on end still don't get the help with, <br> <br> I need some to help with matter I'm not goner go to any branch, on Saturday I sat the from 8 and got help at around 11 does standard bank think we don't have things to do with our time than to go sit in their branch ,<br> <br> respond at [Email Removed]
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
