1 reviews | Active since Jun 2015

28 Nov 2016, 13:43

Negative balance on a closed account

<p>Please someone explain this to me? How can my account be negative if it is suppose to be closed? I got a sms saying my account is negative and i must pay. </p> <p> </p> <p>And by looking at the reviews, it looks like you guys are having a lekker time with your current and ex clients money. Hence that is why the turn over time take so long and money is dissapearing out of accounts. </p>

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Replies (4)
Standard Bank
Standard Bank's reply29 Nov 2016, 13:20
Official

Good day Christiaan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply30 Nov 2016, 11:00
Official

Good day Christiaan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply02 Dec 2016, 06:34
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Dec 2016, 06:34
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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