CB
Chantel B

1 reviews | Active since Aug 2018

14 Aug 2023, 10:39

Negative amount written off

I got an sms that my negative balance has been written off. I have proof of the sms but yet my account is in a negative amount

0
Replies (3)
Standard Bank
Standard Bank's reply14 Aug 2023, 10:44
Official
Dear Chantel

 This is not the level of service we strive for. 

We understand your frustration and are here to help.

 We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
CB
Chantel B's update14 Aug 2023, 13:27
Reviewer Update
Best is to email me not to call email address is ***
Standard Bank
Standard Bank's reply14 Aug 2023, 13:30
Official
Hi Chantel

Thank you for the response. We will be in touch with further feedback.
 
 Kindest regards 
 Standard Bank Hello Peter Team 
 ***