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Nicole B
1 reviews | Active since Apr 2012
05 Dec 2022, 10:24
Need urgent assist
I have been trying now for two weeks to get hold of Lourens from the home loan section to start a new application to get a new bond, i have left messages for him and still nothing. please guys i need to see how much i qualify for on a new bond as i am in the process of selling my house that is on existing bond and Lourens told the consultant in the call centre he would be able to help me
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Dec 2022, 10:30Dear Nicole,
We promise you that your situation is now in the proper hands, however, this is not the standard of service we aim for.
Our team will get in touch with you soon to gather further details.
Kindest regards,
Standard Bank Hello Peter Team
***
We promise you that your situation is now in the proper hands, however, this is not the standard of service we aim for.
Our team will get in touch with you soon to gather further details.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Dec 2022, 10:30
Official
Dear Nicole,
We promise you that your situation is now in the proper hands, however, this is not the standard of service we aim for.
Our team will get in touch with you soon to gather further details.
Kindest regards,
Standard Bank Hello Peter Team
***
We promise you that your situation is now in the proper hands, however, this is not the standard of service we aim for.
Our team will get in touch with you soon to gather further details.
Kindest regards,
Standard Bank Hello Peter Team
***
NB
Nicole B's updateReviewer Update
14 Dec 2022, 12:05I got a sms to say my query had been resolved and someone would contact me. To date i have not heard anything from anyone so i dont know what the resolution is?
NB
Nicole B's update14 Dec 2022, 12:05
Reviewer Update
I got a sms to say my query had been resolved and someone would contact me. To date i have not heard anything from anyone so i dont know what the resolution is?
Standard Bank's replyOfficial
14 Dec 2022, 12:24Good day Nicole
Apologies for the inconvenience.
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Apologies for the inconvenience.
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Dec 2022, 12:24
Official
Good day Nicole
Apologies for the inconvenience.
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Apologies for the inconvenience.
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***