FD
Fanus D

1 reviews | Active since Aug 2011

25 Jan 2022, 14:08

NEED NATIS DOCUMENT!!!

Pathetic is not even the word for Standard Bank Natis Department. Don't Reply to mails cannot get thru to ***Yes I do have a RERERENCE Number and requested to Courier Natis Document. After 2 weeks no reply, no feedback no nothing. NO NATIS RECEIVED.... Standard Bank Natis Department is up to NO GOOD. After 2 weeks no feedback on not even 1 mail send out of 100 Sies!!! Amanda Russon you did not logged my Reference after 2 weeks another lady informed me that there was no log... Ai Amanda really.... Natis Department - POOR SERVICE!!!!!!

0
Replies (3)
Standard Bank
Standard Bank's reply26 Jan 2022, 10:34
Official
Hello F****

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our Management team. 

Thank you for being a loyal customer. 
 
 Complaint Resolution Centre 
 *** 
*** 



Best regards,

FD
Fanus D's update27 Jan 2022, 13:45
Reviewer Update
Thank you for Zaakirah Mia to do other employees work. Was it not for Zaahirah the Natis and Reference Number was never log. Thank you so much did Received Natis via Courier. Keep up the Excellent work Zaahirah Mia......
Standard Bank
Standard Bank's reply21 Apr 2022, 13:15
Official
Dear F****, we have sent your kind words to Zaakirah. We are glad this matter has been resolved. 

Kindest regards, 
Standard Bank Social Media Team

Best regards,