1 reviews | Active since May 2018
Need Insight
Hi Standard Bank,
I don't want to use the call Center due to long waiting so I'll ask here. Why is it that my debit order get deducted late and sometime they don't get deducted on the day I chose for them to be deducted even though I have enough funds and it's not a public holiday? I'd be delighted to get a response and it would be helpful that my debit order get deducted on the day I chose with the exception of a public holiday.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,