need information pertaining to access account

<p>Calling the call-center number is stupid and time-consuming. Easier to complain here.</p> <p> </p> <p>I have an access account.</p> <p>Please can you confirm the bank account number.</p> <p>Is the account active ?</p> <p>Do I need to go onto internet banking to activate account ?</p> <p>I would like to change home loan banking details so that monies get debited from this account -</p> <p> </p> <p>what are the steps that need to be done ? What are the banking account details that need to be provided ?</p>