kA
karen A

1 reviews | Active since Mar 2011

02 Apr 2015, 09:16

Need a response on my call

Good Day - I bank with your Benoni Branch - My previous account manager has left and I don't know who my new prestige manage is. I called yesterday and left a message with a Lady at Benoni and she did say who had taken over for Salma but unfortunately I did not get the name. I still have not heard anything from anyone. I am asking if you can carry my overdraft until Monday as I am having funds paid in on Saturday. Please don't bounce my stop orders. If you want proof of the R10000.00 being paid in I can send it through. I have been holding on the phone for over an hour trying to get through to someone *** but get no response<br> <br> Please can someone contact me soonest <br> Many thanks<br>

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Replies (1)
Standard Bank
Standard Bank's reply08 Apr 2015, 09:13
Official
Hello kangove,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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