LJ
Lorraine J
1 reviews | Active since May 2020
25 Apr 2025, 16:50
NB not everyone has the latest smart phone!
I am trying to log into my bank account - online. Online banking insists on sending a notification code to my banking app - I do NOT have the banking app, as my device is not compatible with the app.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Apr 2025, 16:53Good day Lorraine,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Apr 2025, 16:53
Official
Good day Lorraine,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
LJ
Lorraine J's updateReviewer Update
13 May 2025, 11:25Thank You!
I was called promptly and assisted by a friendly and professional person.
I am now able to log into my account
I was called promptly and assisted by a friendly and professional person.
I am now able to log into my account
LJ
Lorraine J's update13 May 2025, 11:25
Reviewer Update
Thank You!
I was called promptly and assisted by a friendly and professional person.
I am now able to log into my account
I was called promptly and assisted by a friendly and professional person.
I am now able to log into my account
Standard Bank's replyOfficial
13 May 2025, 12:56Dear Lorraine
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Help Centre
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 May 2025, 12:56
Official
Dear Lorraine
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Help Centre
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Help Centre
***