TM
Thembinkosi M
1 reviews | Active since Jun 2019
31 Oct 2024, 10:25
Nauseating service
It has been for months since Standard Bank promised that my incoming international EFTs would clear. Since then, it has been promise after promise. To this day I endure their bad service.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
31 Oct 2024, 11:22Hi Thembinkosi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Oct 2024, 11:22
Official
Hi Thembinkosi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Oct 2024, 11:26Hi Thembinkosi
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Oct 2024, 11:26
Official
Hi Thembinkosi
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
TM
Thembinkosi M's updateReviewer Update
01 Nov 2024, 15:39I'm very hurt and inconvenienced by your undertakings to resolve my issue. What's worse is your institution making an undertaking that I would get my money within a certain time, which is now long past. When I raise my concern in a fit of rage in your branch they call security to attend to me. I will go live on social media platforms and make public your disservice
TM
Thembinkosi M's update01 Nov 2024, 15:39
Reviewer Update
I'm very hurt and inconvenienced by your undertakings to resolve my issue. What's worse is your institution making an undertaking that I would get my money within a certain time, which is now long past. When I raise my concern in a fit of rage in your branch they call security to attend to me. I will go live on social media platforms and make public your disservice
Standard Bank's replyOfficial
01 Nov 2024, 15:46Good day Thembinkosi.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Nov 2024, 15:46
Official
Good day Thembinkosi.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***