JS
Jabu S
1 reviews | Active since Jun 2024
11 Jun 2024, 15:30
NATIS PAPERS
I had a car financed by Standard Bank. Upon settlement of the loan, they did not send the NATIS papers to me. Instead, they sent them to Simmonds Street and now they want me to pay for them to send them to me. The 5th agent I spoke to after being on the phone for over 30 minutes indicated that only management can resolve my issue without payment. I have been waiting for the call.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
11 Jun 2024, 17:14Dear Jabu
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2024, 17:14
Official
Dear Jabu
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for further feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 Jun 2024, 14:14Dear Jabu
Our team tried calling you to no avail.
Please confirm a convenient time we can reach out to you.
In the meantime we have sent you an email, please review and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can reach out to you.
In the meantime we have sent you an email, please review and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2024, 14:14
Official
Dear Jabu
Our team tried calling you to no avail.
Please confirm a convenient time we can reach out to you.
In the meantime we have sent you an email, please review and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can reach out to you.
In the meantime we have sent you an email, please review and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***
JS
Jabu S's updateReviewer Update
17 Jun 2024, 08:05I am not always able to respond to calls. So why not leave a text so I can call back. You also have my email address
JS
Jabu S's update17 Jun 2024, 08:05
Reviewer Update
I am not always able to respond to calls. So why not leave a text so I can call back. You also have my email address
Standard Bank's replyOfficial
20 Jun 2024, 15:25Dear Jabu
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply20 Jun 2024, 15:25
Official
Dear Jabu
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***