1 reviews | Active since Jan 2017

29 Apr 2017, 05:31

Naedo &Sage wise sky Debit order

<p>Two days in a row now i have been getting two authorised debit orders on my acc. Called standard bank to reverse the first one yesterday. Yoday when i wake up i find another debit order Sage wise sky now all these companies dont exist. What mickey mouse operation are you guys running???? Im deginately moving my accounts today because i after reading other peoples posts i get the feeling its a reoccuring issue so i would rather not deal with that every month. First u didnt communicate about freezing my account because of FICA i had to find out an atm and then encountered your rude woodmead manager who couldnt help me and now its these debit orders???? Who are these people taking our money? How can they access our accounts without auth? So when requests are made for debit orders you dont bother investigating with the account holder???? I see i really see. At 9h00 today il be first in line to close this mickey mouse acoount not until i get my MONEY BACK.</p>

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Replies (1)
Standard Bank
Standard Bank's reply03 May 2017, 09:48
Official

Good day Sinah

Thank you for your post and allowing us the opportunity to respond.

Kindly refer to email correspondence sent.

Please accept our sincere apologies for any undue frustration caused.

Best regards

Complaint Resolution Centre
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