RE
Ronel E

1 reviews | Active since Jun 2012

07 Aug 2015, 16:20

NAEDO - Deductions from account without consent

This is the second month in a row money has been deducted from my account without my consent. From the description on my bank statement the money is a NAEDO DEBIT. According to the Standard Bank Business Online's website, NAEDO is a Non-Authenticated Early Debit Order system. The website states \...it is a debit order collection system that allows you to process your debits closer to the bulk salary payment window

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Replies (1)
Standard Bank
Standard Bank's reply12 Aug 2015, 14:39
Official
Hello Ronel1724,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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