1 reviews | Active since Dec 2011

17 Feb 2016, 10:03

NADA/NIKS/NUL STATEMENT FOR 2 YEARS

I am really dissapointed that i have to write yet ANOTHER Sub Standard Bank report.It was my new years resolution to stay away from you by any means necessary!I have not received a single statement for my RCP for over a year now,but im sure if i miss a payment my phone would be bombarded with debt collectors looking for arrears and arrangements.<br> <br> I wasted too much airtime on your incompetence already and refuse to phone again on MY Cost only to be transferred to another useless department starting the vicious cycle again.<br> <br> To be clear,all i want is to receive my statement for my RCP to [Email Removed] on a monthly basis.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2016, 14:24
Official
Hello uduplessis,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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