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I settled my car in April 2015. The amount was not allocated and my status on experian profile records became affected. I did the follow up with standard bank since August. Since then my profile is not updated with experian and up until now I didn't receive any documents ( Natis ) from the bank except the paid up letter. I requested standard bank to send an email to experian to request that my profile be updated since the account was settled in April 2015. Please assist