JD
Jean D
1 reviews | Active since Dec 2018
13 Dec 2018, 14:17
MyUpdates subscription
Good Day,
I have recently asked to cancel the MyUpdates subscription which was completed, but as of today, i received an sms stating that i have successfully been registered for MyUpdates. I NEVER asked to be registered for this feature/subscription.
Can someone at Standard Bank please remove, de-register this feature from my account ?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Dec 2018, 16:00Dear Jean Dippenaar
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Dec 2018, 16:00
Official
Dear Jean Dippenaar
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
14 Dec 2018, 14:51Dear Jean Dippenaar
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply14 Dec 2018, 14:51
Official
Dear Jean Dippenaar
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***