MyUpdate Nightmare

My wife and I recently moved over to STD Bank, we both setup myUpdates on our accounts. Mine worked perfectly, my wife's, not so much. She recently received a phone call from a stranger advising her that every time she receives a sms from STD bank, this person receives the exact same sms. meaning my wife's personal info is now known by some random person we don't know! We have been to the bank twice already and all they de-register and re-register my wife but this stranger is still receiving my wife's updates.<br> I am THIS close to going to the financial Ombudsman, but I know I have to give STD bank a chance to fix this mess.<br> <br> You have 5 - 10 working days.<br> <br> I'll be waiting...<br>