Mytravelution ans Standard Bank

Item: Standard Bank
Rating: 1
Author: Graham N

When i signed up to Mytravelution , they swipped my card for a budget facility which Standard bank took the whole amount . Now Mytravelution says they not responsible , Standard bank says they cant help because its over 60 days ... Where to from now ?????

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

14 Feb 2020, 05:59

Hello Graham

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply14 Feb 2020, 05:59

Official

Hello Graham

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Graham N's updateReviewer Update

18 Feb 2020, 14:54

Good Day

Thank you for your response I have still not had any resolution with this regard ? Please advise
Thank you

Graham N's update18 Feb 2020, 14:54

Reviewer Update

Good Day

Thank you for your response I have still not had any resolution with this regard ? Please advise
Thank you