LK
Ludwe K
1 reviews | Active since Mar 2022
13 Nov 2025, 18:43
Mysterious Missed Payments
I’m in the final stages of selling my house and through the registration and deregistration process something has gone nuts. Standard Bank has reported two missed payments on my mortgage for September and October 2025 and yet I have paid on both months. This has affected my credit adversely. I want this fixed tomorrow and I want an apology plus updated records. I have built this reputation for years and it’s not gonna be tarnished by some inept nonsense from clueless individuals. Fix it! 😡
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Replies (2)
Standard Bank's replyOfficial
14 Nov 2025, 08:24Dear Ludwe,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Nov 2025, 08:24
Official
Dear Ludwe,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
LK
Ludwe K's updateReviewer Update
19 Dec 2025, 09:33It’s been a month and the lack of feedback and resolution of this matter is utterly ridiculous. I demand this gets sorted out now or else. My credit score is still down due to this Standard Bank fault. Fix it!
LK
Ludwe K's update19 Dec 2025, 09:33
Reviewer Update
It’s been a month and the lack of feedback and resolution of this matter is utterly ridiculous. I demand this gets sorted out now or else. My credit score is still down due to this Standard Bank fault. Fix it!