SM
Sammy M

1 reviews | Active since Aug 2021

16 Nov 2023, 04:11

MYMOBIZ ACC

I am not happy at all with Standard bank charges on MYMOBIZ account. I am getting charged 100 % honouring fees. Some of the transactions , i had funds in my account but i was still charged 100% honouring fee per transaction. I was never explained about the houring fee charges initially. If i was told about, i wouldnt have opted Mymobiz account to avoid the catch. I feel like standard bank ripped me off.

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Replies (2)
Standard Bank
Standard Bank's reply16 Nov 2023, 06:45
Official
Dear Sammy

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply17 Nov 2023, 13:45
Official
Dear Sammy

We appreciate you taking our call.

Our group has verified that the issue has been handled.

Please give us a rating based on the level of service you received.
 
Kindest regards
Standard Bank Hello Peter Team 
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