MyMO - the add is the biggest lie EVA

Add on Facebook: The last thing you want after a long day is to spend FOREVA at the bank submitting documents. Get a MyMo account and start banking like NEVA before: http://bit.ly/2V96pcG You’re #GoodToGo - It sure as hell has been like NEVA before... I have seen the add and have been trying to open a MyMo account online. The only online response I got was the following: “Thank you for submitting your application. We require you to visit your nearest branch for further verification or alternative banking solutions. Please bring your ID and proof of residence with you.” Off to the branch I then went on various occasions, the last time to give ID and proof of residence. I was then told I had to call Customer care again for the account number because THEY (the branch) cannot help me for it is an ONLINE application. Back at work (and after waiting for HOW long for somebody to answer again) I was put on hold aGAIN. After a few minutes I was then informed that I have to go BACK to the branch in order to get an account number as well as the card.

I am PRETTY much frustrated to do all this aGAIN - how difficult can it be to give me an account number and card?