1 reviews | Active since Jan 2020
MyMo team ***********
I have been a standard bank customer for a very long time and their service has always been good for me but recently I have had a dissatisfaction on their service. I have been seeing this MyMo account promotion but have not taken it serious until recently when I received a message that if I upgrade to MyMo account I will get certain benefits and I should just reply yes to that message to upgrade. I rep**** yes but no one has contacted me until now.
Seeing those benefits I just thought the Mymo account would be suitable as my personal account. I did not receive a response since my sms so I decided to apply on their website since it was advertised as easy and fast but when I completed the application it was not successful saying it cannot be complete online and I should go to my nearest branch.
The person who assisted me with my business account was accurately on time with updates but this MyMo team are really ***********. I am not happy.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
