MyMo or MyProblems

It's been more than 5 years and till this day I still can't use online banking and no, am not talking using the mobile app. It's probably more than 4 years I've had a MyMo account till this day, no sim card. The charges are now absolutely ridiculous, so one gets charged R10 for withdrawals over R100 and under a R100 you get charged R7. May not seem as much but if you withdraw at least 10 times in a month they've made pretty good money out of a person. Sending an email to Standard Bank is like filling in an Affidavit form and you'll receive the same service as the SAPS. The major difference is that Standard Bank uses bots to answer back or if it's their employees it's pretty much the same thing as talking to bot.