JvdW
Jean-Mari van der Westhuyzen

1 reviews | Active since Dec 2018

11 Oct 2019, 15:06

Mymo account struggles

Not really good service received from this bank. Opened a Mymo account like advertised all over, you can apparently transact immediately. It's almost been 2 days and al I can see on the app is "your account will show here after confirmed". No correspondence from Std Bank since. Called the call centre twice and no one can even pick up the application. Was told to just wait. I'll stay with FNB if that's the case

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Replies (1)
Standard Bank
Standard Bank's reply11 Oct 2019, 19:19
Official
 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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