CB
Chantel B

1 reviews | Active since Aug 2018

26 Mar 2023, 23:31

Mymo account got declined

Good day

My father app**** for the mymo account of R4.95 but for some reason it got declined I cant understand why. He wants to switch banks from Capitec to standard bank and i recommend standard bank but now im disappointed

0
Replies (6)
Standard Bank
Standard Bank's reply27 Mar 2023, 07:29
Official
Dear Chantel

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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CB
Chantel B's update27 Mar 2023, 16:35
Reviewer Update
Standard bank just lost a client service is bad and so much excuses he is not interested in the mymo account at standard bank
Standard Bank
Standard Bank's reply27 Mar 2023, 16:45
Official
Good day Chantel 

Our team will look into this mater.

We will be in touch with further feedback.

Thank you

 Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply28 Mar 2023, 13:46
Official
 Dear Chantel

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team 
CB
Chantel B's update28 Mar 2023, 14:17
Reviewer Update
Im not answering cuase how many times must i give my father number? Clearly you dont read the post or listen to your recordings
Standard Bank
Standard Bank's reply28 Mar 2023, 14:37
Official
Good day Chantel

We have shared your feedback with our team.

Please be on the look out for further communication from us.

Sorry for all the inconvenience caused.

Kindest regards
Standard Bank Social Media Team 
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