MR
Momo Red-Door

1 reviews | Active since Apr 2023

08 May 2023, 16:52

My whole salary is gone!

If it was possible, I would give Standard Bank zero stars.

On the 26th of April my phone was ****** and there's prove that shows that my phone was not in my possession (MTN's ****** phone report and the Gym's incident report) when money was ****** from my account. Now, I'm left with no money, no phone and I'm getting zero help, assistance or feedback from Standard bank.

My whole salary is gone whilst it was in the hands of the bank I thought I trusted.

To top the pain that I'm in, I can say that I'm disappointed in Standard Bank.

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Replies (1)
Standard Bank
Standard Bank's reply08 May 2023, 16:53
Official
Dear Momo

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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